Key topics of #itSDFI 2017 conference are:
- Innovations – any practices, processes, services should be constantly analysed and sought for improvements and adaptation to changing conditions.
- Services – IT is delivering service which should be continually modernised and adjusted to business needs. Modernization of any IT services is fact which should every IT manager or CIO accept and respond.
- People – most critical part of any IT department is people, their skills, motivations and future development.
Program – speakers: 17/5/2017 Brno, Holiday Inn, Czech republic
- Welcome: Petr Vokral, CZE, Mayor of Brno city, Jaroslav Kacer, CZE, Deputy Mayor of Brno city, “Brno and IT industry”
- Barclay Rae, GBR, itSMF UK CEO, “Where is the ITSM industry heading?”
- Paul Wilkinson, NLD, GamingWorks: “Devops will fail unless…..” presentation
- Ondrej Harman, SVK, Global IT OpEx Leader – CX, Honeywell, “Customer Experience – The journey from Process to People”
- Krikor Maroukian, GRC, Chairman of itSMF Hellas a senior ITSM consultant Microsoft Hellas, “Empowering Sustainable Business Value Creation in Service Ecologies” presentation
- Jan Skoták, ABSL Czech republic presentation
- Josef Lhotsky, CZE, Česká spořitelna: Evolution in Service of IT Service Management: What can we learn from 4-billion years of best practise? presentation
- Miloslav Marčan, CZE, CIO, Ministry of industry, “Enterprise Architecture” presentation
- Pavel Hrabě, CZE, Office of main architect, Ministry of interior, “Enterprise Architecture”
- Zdeněk Kvapil, CZE, CEO of Q4IT, ”IT Quality Index – answering the question HOW GOOD IS YOUR IT” presentation
- Start-up podium – meet and network with start-up community
- Filip Dřímalka, CZE, CEO at EF1, partner at Digital Ventures, “IT and business innovations – how to survive“
- Antonis Spyridakis, GRC, Digital Marketing Specialist at KoPlac, “Startups ecosystem” presentation
- itSMF UK, Hellas, SVK, CZE, CACIO – overview presentation
Business lounge – meet and network with startup community in conference premises
After conference parallel workshops: 18/5/2017 Holiday Inn
- „ABC & ITIL Practitioner Workshop“, Paul Wilkinson – registration code ABC
- „IT QUALITY INDEX Framework overview”, Tomáš Gurný – registration code ITQI
- Round-table discussion with speakers about ITSM in education, planning itSDFI 2018 – registration code Panel
Please select in registration form only one code.
* for conference participants the workshops are for free but number of
seats is limited. Seat has to be requested in registration form.
Program of itSDFI 2017 conference for download in PDF
Instructions and hints for conference speakers are here
