Místo konání: Panorama Hotel Prague
Milevská 7, 140 63 Praha 4, Česká republika
22.5.2019: “DIGITAL GOVERNANCE – jak digitální transformace ovlivnuje řízení IT, nové metody řízení IT”
- Co znamená digitální transformace pro řízení IT a jaký má dopad na CIO?
- Jaké best practices podporují digitální transformaci?
- Řízení IT je také předmětem digital disruption, jak modernizovat modely řízení IT
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Conference program Jaká jsou nová paradigmata a nejnovější trendy
9:00 – 17:00 Seznam řečníků:
- Marcell Vollmer, DEU, Chief Digital Officer SAP Ariba
- „Impact of Digital Transformation on the CIO world“
- Lizzie Hodgson, GBR, ThinkNation
- “The commodification of ideas: are we missing the point?”
- Jaroslav Kmeť, SVK, Government CIO of Slovakia
- “Modern e-Slovakia, friendly to people”
- Jiří Skála, CZE, GuideVision
- „Technologie a dodavatelé ve věku Digitální transformace“
- František Kohout, CZE, Director of Platform Support & Innovation at DP DHL IT Services
- “Driving innovation”
- Sami Kallio, FIN, CEO at HappySignals
- “Customer led Service Desk strategy”
- Josef Lhotský, CZE,
- „IT is Evolution: The Digital Transformation of Life, or There and Back Again”
- Hynek Šandera, CZE, Finance Manager at INGKA Centres Europe A/S (part of IKEA)
- “Business in IT Transformation projects. Partner or Threat ?”
- Jiří Šafránek, CZE, CIO of Olomoucký Region
- “CIO challenges“
- Ricardo Alvarez, CHE,
- “The 7 YEARs theory”
- Zdeněk Jelínek, CZE, Q4IT
- „ITIL4 key features, what is new?“
- Zdeněk Kvapil, CZE, Q4IT
- „Co je to kvalita? Od reportingu incidentů ke kvalitě“
- Jonathan Boyd, GBR, Zdenek Kvapil, CZE, Q4IT
- „Digital Capabilities Management Model – DCMM new collaborative management model for the digital era“
Podrobný program v PDF
23.5. pokonferenční program – pro účast je nutno označit na registračním formuláři, počet míst je limitován
Workshop s Jonathan Boyd, „CIO of the digital era“ 9:00 – 12:00
- Anglicky a česky mluvící lektor vedoucí workshop pro CIO
- Dovednosti CIO v době digitální, budování brandu svého jako součásti brandu organizace
- Praktické ukázky
Speaker’s profile
Marcell Vollmer, DEU, Chief Digital Officer SAP Ariba
„Impact of Digital Transformation on the CIO world“
Marcell Vollmer is Chief Digital Officer in the Cloud Business Group of SAP focusing on Total Spend Management and Business Networks. A thought leader in procurement, supply chain, finance and shared services, Marcell’s expertise lies in defining digital transformation strategy and to make Run Simple a reality for global customers and consumers by defining innovation strategies, delivering high cost and additional procurement savings plus focusing on future business models.
Previously, he was Chief Operating Officer for SAP Ariba where he successfully developed and led global business development, procurement, go to market, sales operations, and enablement. And prior to that Marcell was Chief Procurement Officer of SAP and was responsible for the reorganization and process optimization for and end-to-end source-to-settle organization.
Since joining SAP in 2005 he has held various leadership roles involving restructuring, improving project efficiency and execution of global programs in finance, procurement, sales, human resources and post-merger integrations.
Marcell has a PhD and Masters Degree in Economics from University of Hamburg. He is well known throughout the industry as a procurement and business thought leader and frequently-requested speaker at industry events, and author of books and a popular blog.
Lizzie Hodgson, GBR, ThinkNation
“The commodification of ideas: are we missing the point?”
Lizzie is founder and director of ThinkNation, bringing young people, thought leaders and artists together to tackle big societal problems. She is also founder of Surfacing Purpose, helping organisations think and act differently to smash silos and generate new ideas and solutions. With a background in speechwriting for central government, comms and publishing, she is a Katerva Gender Equality Global Expert Panel Member, as well as an event host, curator, and co-host of The Z-X Spectrum podcast. A two-time TEDx speaker, she often give talks on gender equality and Artificial Intelligence bias. She is on the Advisory Board at The Gulbenkian Arts Centre, and Industrial Advisory Board at University of Kent School of Computing, UK.
In this talk, Lizzie will explore why companies need to start creating ideas not to commodify, but to nurture curiosity within their workforce. This has never been more important than with the ascension of Artificial Intelligence. Why? Because diversity of ideas will not only create a skilled, agile, creative workforce but also help ensure that inequalities and biases aren’t hardwired into your digital ‚innovations‘.
Jaroslav Kmeť, SVK, CIO Slovakia
“Modern e-Slovakia, friendly to people”
Jaroslav Kmeť, graduated from the Slovak University of Agriculture in Nitra. During his professional career, he held many top managerial positions in various sectors, including telecommunications, financial services and information technology. Prior to joining Office of the Deputy Prime Minister, he worked as Oracle Slovakia General Director and CEO. Currently, he acts as the CIO of the Slovakian Government, General Manager of the Government and Public Sector IT Division and as a Chairman of of the NASES (National Agency for Network and Electronic Services) Supervisory Board. Jaroslav Kmeť was born in Humenne, he speaks fluent English and Russian.
Annotation: The main priority of informatization is to bring improvements to systems and services in which the state has invested considerable funds in the past so as not only to return the state’s expenditures but to save as much money and time as possible for the people. Slovakia is ready to work without any papers. The vision of a „friendly state towards citizens“, projects and activities in the area of meeting the principle „once and enough“ (do not make people to be mail carriers between the authorities, no more waiting queues in the offices, let us forward data to people, informatization should be saving people’s time and money) are attributes understandable to a wide audience , which bring informatization closer to people and will enable to achieve this goal.
Jiří Skála, CZE, 
GuideVision
„Technologie a dodavatelé ve věku Digitální transformace“
ITSM konzultant mající na kontě desítky úsěšných ITSM projektů. Má více než 20 let zkušeností s IT procesy, standardy, aplikacemi a technologiemi, disponuje expertními znalostmi v oblastech ITIL, ISO / IEC 20000 a projektového řízení. Autor a lektor ITSM kurzů s tisíci posluchačů, autor více než pěti desítek odborných článků a konferenčních příspěvků na téma ITSM. Zakládající člen itSMF Czech Reublic.
Od roku 2014 se zaměřuje na implementace procesů s podporou platformy ServiceNow. Držitel ServiceNow certifikací System administrator, Implementation specialist a Application developer.
https://www.linkedin.com/in/jskala/
Anotace: Jedním ze dvou klíčových prvků, na nichž je založen ITIL 4, je čtyřdimenzionální model obsahující dimenze:
– Organizace a lidé,
– Informace a technologie,
– Partneři a dodavatelé,
– Hodnotové toky a procesy.
V tomto příspěvku se zaměříme na dvě z nich: Informace a technologie, Partneři a dodavatelé. Nejprve se podíváme, co nám o těchto dvou dimenzích říká publikace „ITIL Foundation ITIL 4 Edition“, a následně budeme hledat odpovědi otázky:
– Jak vybrat nejvhodnější technologie pro podporu digitální transformace?
– Jaké odpovědnosti mohou být svěřeny externímu partnerovi a co by mělo zůstat doma?
– Jaké dovednosti a role potřebujeme držet interně a které mohou být nakupovány externě?
Odpovědi na výše uvedené otázky budou ilustrovány pomocí praktických příkladů.
František Kohout, CZE, Director of Platform Support
& Innovation at DP DHL IT Services
“Driving innovation”
Frantisek Kohout, Sr. Director of Platform Support & Innovation at DP DHL IT Services. Joined the DP DHL group back in 2004 and held various operational and management roles through the years in areas that included Service Desk, IT Service Management, Business Intelligence, and Automation. Over the years Frantisek participated in, or managed, a number of infrastructure projects involving consolidation of ITSM platforms or centralization of IT Service Desk European operations to name a few. He is heading DP DHL’s global ServiceNow Competence Center, managing a multinational team located in Czech republic, Germany, Malaysia, Costa Rica, and India. Apart from ServiceNow, his focus these days is to bring Robotic Process Automation and Virtual Assistants to life within the DP DHL’s IT organization. Frantisek holds an B.Sc. in Business Administration and M.Sc. in Management, and is a member of ServiceNow ITSM Product Advisory Council.
Annotation: Driving innovation is an exploratory endeavor in every organization no matter the size and DP DHL is no exception. In his presentation, Frantisek Kohout will share insights into the innovative approaches DP DHL group takes while introducing smart technology into everyday’s live of its employees. Covering no only the technology aspect of the journey, Frantisek will also highlight some of the challenges and pitfalls the implementation teams had to navigate around as they brought these innovations forward. Translations Services, Robotic Process Automation, and Chatbots will be some of the topics that will be discussed.
Sami Kallio, FIN, CEO at HappySignals
“Customer led Service Desk strategy”
Josef Lhotský, CZE,
„IT is Evolution: The Digital Transformation of Life, or There and Back Again”
Hynek Šandera, CZE, Finance Manager at INGKA Centres Europe A/S (part of IKEA)
“Business in IT Transformation projects. Partner or Threat ?”
Jiří Šafránek, CZE, CIO at Olomoucký Kraj
„CIO Challenges“
Ricardo Alvarez, CHE,
“The 7 YEARs theory”
With 15 years in IT Support and Computer Management, Ricardo worked for several industries like medical devices or energy trading, as well as supporting production sites and interacted with different departments, teams and people.
With a hands-on and holistic approach on the role of IT Support in an organization, Ricardo’s resolve is around new ways of working and continuous improvement, combining the benefits of IT Service Management and Lean principles.
IT Support is critical to any organization, enabling all employees to perform their activities in order to maximize business value. In this session, Ricardo will share key factors for developing and retaining IT Support people.
Zdeněk Jelínek, CZE, ITIL4 key features – klíčové novinky nejnovější verze ITIL
Zdeněk Kvapil, IT Quality Index – jak změřit, prezentovat IT kvalitu tak aby jí rozuměli i členové vedení organizace.
Jonathan Boyd, Zdeněk Kvapil – Digital Capabilities Management Model (DCMM) – zcela nový model řízení IT na základě kolaborativních principů, podpora umělé inteligence a schopnost trvalé adaptace.
